CANCELLATIONS

Please read full cancellation policy here.

 COSMETIC TATTOO TREATMENTS
Rescheduling of your Cosmetic Tattoo appointment must be made
MINIMUM 7 DAYS PRIOR
CANCELLATION FEE: Failure to provide this notice will result in a cancellation fee of 50% of the treatment cost.

BROW & LASH TREATMENTS
Rescheduling of a Brow Sculpt, Lash Lift, Brow Lamination and / or Lash Extensions treatment must be made
MINIMUM 48 HOURS PRIOR
CANCELLATION FEE: Failure to provide this notice will result in loss of your $50 deposit.
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DEPOSITS 
To secure your booking, we charge NON-REFUNDABLE deposits both online and in-house. Your deposit will be deducted from your treatment balance in salon.

DEPOSIT AMOUNTS
Brow & Lash Treatments  $50 deposit
Consultations $50 deposit
New Cosmetic Tattoos  $300 deposit
Refresh Cosmetic Tattoos  $200 deposit


SALON CAPACITY
 
We ask that you please attend your appointment alone and refrain from bringing others, including children. This helps limit the number of people on the premises and ensures a safe environment for all clients and staff. 
 
CHILDREN & INFANTS
For occupational health and safety reasons, only the client is allowed in the procedure room, this includes children, babies and infants. We do not allow children to enter the treatment rooms or be left alone in the waiting area. If you wish to bring children to your appointment you must bring a carer to look after your child/children in our waiting area. 
 
RESERVATIONS
In order to secure your preferred treatment date and time, we ask you to please book your appointment in advance. In instances we cannot facilitate your preferred time, our team would love to add you to our waitlist upon request.
 
RIGHT OF REFUSAL 
We maintain the right to refuse anyone for any reason that we see fit.


We look forward to seeing you in salon soon.

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